A day at the park, screen by screen.
The virtual queue kit lives inside the park's app: the brand, the colours and the photos are yours. These are the screens a family would see on a busy Saturday, in the order of their day.
- Marta and Jordi, a phone each
- Laia, 1.42 m
- Pol, 1.15 m
- Saturday 29 May, the park is full
Tap a screen to see it full size.
Arriving and booking.
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10:25
The group
Marta has all four tickets in the app and shows the group QR code; Jordi scans it and gets his ticket and Pol's. The children don't need a phone, and their heights never leave the device.
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10:36
The rides, with the next time
Each ride shows the next available time and how long until then, not a ‘queue time’: there's no physical queue. Cometa is fully booked until the next wave; Remolí is closed.
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10:38
Booking Tramuntana
Pol isn't tall enough, so the app offers parent swap (Marta and Laia at 12:20 and Jordi fifteen minutes later, without using another booking) and the front row, at the price the park sets.
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10:41
The limit on the most popular rides
Up to three bookings at once, and two of them on the most popular rides. With Turbina and Tramuntana still to come, Magma will have to wait until they've used one.
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10:45
The reminder, and the bookings back to back
Twenty minutes before Molinet, a reminder on the lock screen, with a button to cancel: someone else could use the place. In the app, the three bookings back to back, with the walking time between them.
Waiting and getting in.
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11:47
A message from the park
While they wait for Tramuntana, a show that ends before their time and a discount nearby. It's a message from the park, and it looks like one: the park sets it up.
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12:02
The card, without a QR code
The card is always there; the QR code isn't: it switches on at 12:15. Anyone who turns up early has nothing to show.
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12:10
The countdown on the lock screen
How long until the QR code, without opening the app: on iPhone, a Live Activity and the Dynamic Island; on Android, an ongoing notification.
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12:15
It's time: the live QR code
The alert when the QR code switches on; it's generated on the phone, even with no signal. On the card, the QR code is live until 12:35: it changes every 30 seconds, is checked offline, and shows ‘2 people · Front row’ in big letters for the staff.
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12:31
The second turn
On Jordi's phone, the QR code for the second turn of the parent swap: one person at 12:35, without booking again. Marta and Laia have already gone in.
When the park fills up or things change.
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13:33
The group doesn't fit
On Esquitx, there are only two places left at 14:15: wait for 14:30 all together, or split up. It's their call.
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13:34
Fully booked until the next wave
Said plainly: when the next wave is, an alert when it opens, and alternatives nearby, from the system and from the park. Places open in waves: every hour, the slots for two hours later.
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14:06
A stoppage
The park stops Esquitx: the alert, and the booking, which stands. If the ride hasn't reopened by 14:25, the booking loses its time. Meanwhile they can book another ride.
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14:48
Reopened: a new time
A single new time, in queue order and not clashing with Globus, and ten minutes to accept it or cancel. If they don't reply, the place goes to the next in line.
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15:30
Come earlier
A place has come up on Cometa at 15:50 and it's offered in queue order, with three minutes to confirm. The first to confirm gets it, and their 16:25 goes to another visitor.
What the park provides.
- The brand colour, the logo and the photos of every ride.
- The wording of the alerts and messages: the reminder, the stoppage, the new time, the message while you wait.
- The offers (shows, restaurants), the prices (the front row) and the compensation.
- The languages.
‘Your park’ is a sample brand; the ride names come from a sample park, with made-up data; the prices and the park's messages are examples.